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Cancellations and Refunds policy

About Me and my services

No Bookings are Considered Confirmed without a Deposit.

Deposit

To keep your booking is necessary to pay a deposit which is calculated as part of the cost of guide fee plus the entire cost of the transportation and the entire cost of the pre-booked tickets for the, upon request, VIP tours.

The detailed deposit amount is communicated by electronic correspondence (e-mail).

You can pay the remaining fee in Euro cash at the end of the tour to the Official Guide.

Please, note that we only accept Euro cash for the payment of the balance due.

Deposit is calculated in Euro.

The conversion of the deposit from EURO to your currency is based on the exchange rate at the date you send the deposit.

The balance is the total cost of the service (EURO) minus the deposit (EURO).

Cancellations and Refunds Policy

For cancellations received in writing 8 weeks prior your expected tour there is a 75% refund of the total sum sent as deposit.

For cancellations received in writing 30 days before there is a 50% refund of the total sum sent as deposit.

For cancellations received in writing until 7days before there is a 20% refund of the total sum sent as deposit.

There are NO refunds for cancellations received 7 days or less before the tour date.

There are NO refunds for cancellations received on the day before, on the day of or after the tour date.
The client is charged for the full cost of the tour and transport service booked.

There is NO refund in case of bad weather. In case of bad weather we can change the schedule and the itinerary of the tour to adjust it to the weather, but we can not cancel the tour.

Clients leaving without paying will be legally pursued.

Refunds are sent via mail as Euro check made to your name. Shipping costs at your charge.

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